Customer Loyalty Programs Certification Course
Customer Loyalty Programs Complete Certification Course
The Customer Loyalty Programs Complete Certification Kit is the most complete guide for anyone looking to gain an understanding of Customer Loyalty Programs and its practical application in an IT and Non-IT environment.
Investigate the structured marketing techniques known as Loyalty Programs. Discover the ways in which Customer Loyalty Programs reward and encourage loyal consumerism behavior. Get a head start and grasp the concepts of Customer Loyalty Program applications. Become a valued member of your organization by learning the benefits and advantages of implementing Customer Loyalty Programs.
This certification validates that you know specific methods, models, and/or tools. This is essential to professionals in order to be updated on the latest marketing trends, and to add to their Customer Loyalty Programs resource list.
The industry is facing a bold, new world with the amazing developments of Customer Loyalty Programs, and the challenges and the opportunities this presents are unprecedented. The Customer Loyalty Programs Complete Certification Kit serves as a complete introductory guide for anyone looking to grasp a better understanding of Customer Loyalty Programs concepts and their practical application in any environment.
PDF eBook to download for additional content and reference material.
Multimedia presentations, quizzes and exercises to gain knowledge about Customer Loyalty. (You can purchase course extensions when you need more time)
Included in the course is the exam preparation, to make sure you pass your certification exam - which is also included in your course at no extra cost. (* Additional exam sittings can be purchased at $45.00 each)
The recommended minimum contact hours to pass the certification test is 18 hours.
Customer Loyalty Complete Certification Workbook
1.1 Loyalty Business Model and the Basic Loyalty Models
1.2 Service Quality Model and Samples
1.3 Expanded Models
1.4 Loyalty Marketing
1.5 History of Loyalty Marketing
1.6 Loyalty Program
1.7 History of the Loyalty Program
2.1 Alliance Data
2.2 Alliance Data Businesses
2.4 Blue Chip Stamps
2.5 Canadian Tire Money
2.7 Club Nintendo
2.8 DefCom Australia
3.1 Electronic Beats
3.2 European Youth Card
3.3 Everyday Rewards (Australia)
3.4 Everyday Rewards (US)
3.5 Fly Buys (New Zealand)
3.6 Fly Buys (Australia)
4.1 Green Shield Stamps
4.2 HBC Rewards
4.3 I Love Rewards
4.5 KTX Family Card
4.9 Maritz, LLC
4.10 My Coke Rewards
5.1 Nectar Loyalty Card
5.2 Net Promoter
5.3 Next Jump
5.5 PC Points
5.6 Pepsi Stuff
5.8 President's Choice Financial
6.3 Rebate Card
6.4 S&H Green Stamps
6.5 SCORE Mountain
6.7 Student Price Card
Customer Loyalty course syllabus
Dealing with difficult Customers
How much time do you need for this course?
180 Days Access
What will you learn?
Get an extra exam voucher