Human Resources Excellency - How to avoid the Pitfalls and Piranhas

Human Resources Excellency - How to avoid the Pitfalls and Piranhas: Managing a diverse and ever-changing workforce | taught by The Art of Service Team

Course description

Human Resources Excellency

- How to avoid the Pitfalls and Piranhas: Managing a diverse and ever-changing workforce

The Human Resources Excellency educational pathway focuses on the essential elements to building and keeping the human resources you want: pro-activity, quality selection processes, Top Grading, performance reviews and Staff Retention.

This program provides training and guidance on the essential resource management factors and skills, which you will be required to demonstrate while leading the front line of your organizations human resources, e.g. Dealing with Change, Conflict Resolution, Managing Redundancies, Managing Workplace Harassment and Violence etc.

As a Human Resources Professional/Manager, you and your team must be able to deal with every situation that can arise when managing a diverse and ever-changing workforce. This will inevitably include dealing with uncomfortable, challenging and sometimes emotional and dangerous situations.

This program provides training and guidance on the essential resource management factors and skills, which you will be required to demonstrate while leading the front line of your organizations human resources, e.g. Dealing with Change, Conflict Resolution, Managing Redundancies, Managing

The Art of Service Team
The Art of Service Team
eLearning Support

The Art of Service has a team dedicated to your learning success! Our eLearning support team is available 7 days per week for ongoing support and to answer your course related questions.


Course Curriculum

Human Resources Excellency Course 2 - How to Avoid the Pitfalls and Piranhas
02:28
General Human Resources: Program 2 Workbook
Welcome to Human Resources Excellency Program 2
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Module 2 Dealing with Change
05:42
HR 2 Dealing with Change
Change Exercise
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Module 3 Managing Redundancies
12:56
HR 2 Managing Redundancies Part 1
HR 2 Managing Redundancies Part 2
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Module 4 Conflict Resolution
37:06
HR 2 Conflict Resolution Part 1
HR 2 Conflict Resolution Part 2
Conflict Resolution Exercise 1
HR 2 Conflict Resolution Part 3
HR 2 Conflict Resolution Part 4
Conflict Resolution Exercise 2
HR 2 Conflict Resolution Part 5
HR 2 Conflict Resolution Part 6
Conflict Resolution Exercise 3
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Module 5 Employee Dispute Resolution
12:49
HR 2 Employee Dispute Part 1
HR 2 Employee Dispute Part 2
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Module 6 Workplace Harassment and Violence
17:40
HR 2 Workplace Harassment Part 1
HR 2 Workplace Harassment Part 2
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Module 7 Office Ethics and Diversity
15:29
HR 2 Ethics and Diversity Part 1
HR 2 Ethics and Diversity Part 2
Ethics - Diversity Exercise
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Exercises Answers and Exam Information
Human Resources 2 Quiz
Course Evaluation Form
Human Resources 2 - Final Exams
Conflict Resolution Answer Guide
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