Boost your career with this complete Social Analytics eLearning course.

The Social Analytics Course is the most complete guide for anyone looking to gain an understanding of Social Analytics and its practical application in an IT and Non-IT environment.

Being proven means investing in yourself and formally validating your knowledge, skills, and expertise by the industry's most comprehensive learning and certification program. The Social Analytics Complete Certification Kit course prepares you for Social Analytics Certification.

Course Description

The Art of Service's introductory Social Analytics training and certification helps IT practitioners develop the skills that are crucial, as businesses embark on this massive transformation. It provides an industry credential for IT professionals to help them transform into the world of Social Analytics.
This training and certification enables you to move both the industry and business forward, and to quickly take advantage of the benefits that Social Analytics applications present.

Get Certified

CS logoDiscover the social media tracking trend known as Social Analytics. Social Analytics has become a popular and effective method used by many marketing and public relations professionals in order for a business to determine the volume and sentiment around a specific brand or topic in social media. Become a valued member of your organization by learning the benefits and advantages of implementing Social Analytics processes and techniques, and how they can assist in marketing research.

Social Analytics refers to the tracking and monitoring of various social media content. This may include blogs, wikis, video/photo sharing websites, social networking sites, forums, message boards, and general user-generated content. Social Analytics is a way for marketers to establish the volume and public response surrounding a brand or topic in social media.

This course would benefit recent graduates looking to gain a foothold in the IT industry, marketing professionals wanting to build on their current professional skills and knowledge base in relation to Social Analytic processes, and businesses looking to implement Social Analytic techniques and methods in their marketing sector.



This certification validates that you know specific methods, models, and/or tools. This is essential to professionals in order to be updated on the latest analysis trends, and to add to their Social Analytics toolbox.

What will you get?

  • Social Analytics Workbook

    PDF eBook to download for additional content and reference material.

  • 90 days access to Online Course

    Multimedia presentations, quizzes and exercises to gain knowledge about Social Analytics. (You can purchase course extensions when you need more time)

  • Bonus: Certification exam

    Included in the course is the exam preparation, to make sure you pass your certification exam - which is also included in your course at no extra cost. (* Additional exam sittings can be purchased at $45.00 each)

The learning experience

The program combines presentations supported by trainer audio. Each module is followed by quizzes and exercises (marking scheme provided) to test your knowledge and competency, and to enhance understanding of the key concepts. A certificate is awarded to your successful passing of the final exam (80% pass requirement) and completion of the course.

Course curriculum

The recommended minimum contact hours to pass the certification test is 18 hours.

  • 1

    Social Analytics Course

    • Social Analytics Course Overview

    • Introduction to Social Media

    • Social Media Services Communication

    • Social Media Services Multimedia

    • Analytics & Social Media Analytics

    • Web Analytics & Free Services

    • Web Analytics Paid Services

    • Social Media Analytics Free Services

    • Social Media Analytics Paid Services

  • 2

    Additional Resources

    • Social Analytics Course Syllabus

    • Social Analytics Certification Kit Book

  • 3

    Exam Preparation

    • Sample Exam

    • Course Evaluation Form

    • Final Exam

Pricing options

How much time do you need for this course?

Why register?

- Easy and affordable.

- Learning about Social Analytics technologies has never been more affordable.

- Latest industry trends explained.

- Acquire valuable skills and get updated about the industry's latest trends right here. Today.

- Learn from the Experts. The Art of Service offers education about Social Analytics and 300 other technologies by the industry's best.

- Learn at your own pace. Find everything right here, when you need it, and from wherever you are.


What will you learn?

- Learn the important concepts, tools, and uses of Social Analytics.

- Learn about the benefits of implementing Social Analytics into your marketing research processes.

- Examine Social Media Services.

- Review Web Analytics Services.

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